Policies

Novum Intelligence's editorial and privacy policies, as well as terms of sale.

Editorial Policy

Novum Intelligence’s editorial decision-making processes occur independently of its commercial interests.
No payment shall be made for articles, information, sources or publishing rights. Advertorials* will be clearly indicated.
Factual errors, misrepresentations or other errors raised within reason will be addressed swiftly.
Source confidentiality is honoured, and may be deemed necessary in cases of sensitive reporting. Sources will be verified to ensure trustworthy, quality reporting.
Novum Intelligence articles are covered by copyright. Republication requests are welcomed and usually granted.

*Advertorial articles are paid for by advertisers. Novum Intelligence vets companies to ensure only legitimate firms with reputable solutions advertise to our audience. However, we cannot vouch for each claim an advertiser makes, and readers should treat advertorials/sponsored posts like any other advertising and apply their own judgement.

Privacy Policy

We collect the least amount of necessary data to maintain our platform, including:

  • Non-personal data such as visitor clicks and session duration to gauge users engagement.
  • Personal visitor data you share with us, such as your name, surname, email address and billing address we require to deliver our newsletters, fulfil orders and/or support your requests.

We do NOT sell or share your personal data with anyone.
We do NOT use your personal data to retarget ads.
We do NOT receive personal data from third parties.
We do NOT collect or store credit card/payment details.

Your order information is kept for legal/tax purposes, but not your payment details.
Embedded content (e.g. YouTube videos) are subject to the privacy policy of these services.
You can request to edit or delete any personal data we hold about you at any time, either through the user interface or by contacting us. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Users will be notified within 48 hours of confirmed data breaches or in cases of reasonable concern.

Contact Novum Intelligence’s Data Protection Officer at privacy@novumintelligence.com to report security threats, errors, bugs or glitches.

Terms of Sale

Discounts, specials and promotions cannot be applied retroactively.
All prices are in US Dollars, unless otherwise stated.
Payments should be made using Novum Intelligence’s electronic transfer, debit/credit card, or PayPal – no cheques, cash or other payment methods are accepted.
Novum Intelligence reserves the right to change prices and fees at any time; The price will be made clear during the order process.
Novum Intelligence reserves the right to suspend/terminate any subscription, product or service for any reason, with or without notice and without further obligation. You will not be entitled to a refund in these circumstances.
Subscriptions are renewed automatically, unless stated otherwise.
Subscriptions are non-refundable, but can be cancelled in your accounts page at any time.
Order confirmations are binding.
Cancellations are only applied to future charges.
There is no refund if any or all of Novum Intelligence’s digital products/services are temporarily unavailable.
Abuses on Novum Intelligence’s platforms will not be tolerated, and will result in the immediate suspension of the suspected account.